Harpur’s Coaches Data Privacy Policy

This policy refers to Harpur’s Coaches and how personal data is processed in compliance with the Data Protection Act (DPA) 1998 and the new General Data Protection Regulation (GDPR) which comes into effect from 25th May 2018.  This policy applies to data subjects of Harpur’s Coaches and users of www.harpurscoachesltd.co.uk.  The use of cookies and analytic software is also explained. 

Headings within this policy are inserted for the convenience of the reader only and are not to be considered when interpreting this policy


Personal data is any information that could identify a person (data subject).  Personal sensitive data relates to information concerning a data subject’s racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences.

A data subject is any identified or identifiable person whose personal data is processed by the data controller.

A data controller determines the purposes for data processing and the way personal data is processed.

Processing is any action or actions performed on personal data such as collection, organisation, storage, erasure or destruction.

Data Collection

Harpur’s Coaches collects contact details such as names and email addresses.  Such personal data is collected when it is required for the provision of products and services.

Harpur’s Coaches collects any additional data received by email, letter, telephone, through www.harpurscoachesltd.co.uk or by any other means of correspondence.  Harpur’s Coaches can store personal data obtained from social media interactions outside of social media platforms if correspondence regarding products and services is received.

Harpur’s Coaches does not retain bank details belonging to data subjects.

For security reasons, some coaches and public areas are covered by CCTV.  These images are stored on a separate, secure hard drive.

Data Protection

In order to prevent unauthorised access or disclosure, Harpur’s Coaches have put in place suitable physical, electronic and managerial procedures to safeguard and secure personal data.  Procedures include restricting access to authority figures, password protection, and having a Firewall (security software) in place to protect internal information from the internet.

Data Retention

Harpur’s Coaches retains personal data for no longer than it is necessary for tax purposes, the reason(s) it was originally collected and where otherwise required by law.  Personal data can be reviewed at any time to determine whether it is still needed which can result in the destruction or archiving of personal data.

Please be aware that companies can keep personal data for longer if kept for public interest archiving or statistical purposes.


Harpur’s Coaches acts as a data controller by processing personal data.  Processing is always with legitimate interest and compatible with the reason(s) the data was originally collected.

Harpur’s Coaches uses personal data for internal record keeping and to provide data subjects with products and services.  Harpur’s Coaches may contact data subjects regarding products and services and in response to enquiries.

Harpur’s Coaches may be required to process personal data for investigating, detecting and reporting crime; to demonstrate compliance and to actively comply with industry standards and any laws and acts that may apply.

www.harpurscoachesltd.co.uk may contain links to external websites.  Harpur’s Coaches is not responsible for the practices of other websites and encourages visitors to read the privacy policies of every website that collects personal data.

Any downloadable documents available on www.harpurscoachesltd.co.uk are provided to users at their own risk; while all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party antivirus software or similar applications.


Data may be obtained from cookies through www.harpurscoachesltd.co.uk.  Cookies are small text files that are placed on a device by websites when they are visited.  Cookies enable delivery of more personalised content and are widely used to make websites work or work more efficiently.

Most web browsers allow some control of most cookies through the browser settings.  Please note that in a few cases some website features may not function if cookies are removed from the browser.

Google Analytics

When www.harpurscoachesltd.co.uk is visited, a third-party service called Google Analytics is used to collect standard internet log information and details of visitor behaviour patterns.  This is to discover factors such as the number of visitors to various parts of the website.

This information is processed in a way that does not identify anyone; Harpur’s Coaches does not make, and does not allow Google to make, any attempt to find out the identities of those visiting www.harpurscoachesltd.co.uk.


Data subjects have the following rights regarding their personal data:

The right to be informed

Data subjects have the right to clear, transparent and understandable information regarding their rights and how Harpur’s Coaches uses their personal data.  This is the purpose of providing data subjects and visitors to www.harpurscoachesltd.co.uk with a data privacy policy.

The right of access

Data subjects have the right to access their personal data that is being processed by Harpur’s Coaches.

The right to rectification

Data subjects are entitled to correct their personal data if it is inaccurate.

The right to be forgotten / erasure

Data subjects are entitled to request the deletion of their personal data where there is no exigent reason for Harpur’s Coaches to continue processing it.  Please be aware that there are exceptions to erasure.

The right to restrict processing

Data subjects have the right to put an end to the processing of their personal data in certain circumstances.  Harpur’s Coaches can continue to store personal data when processing is restricted but may not further process it.

The right of data portability

Data subjects have the right to acquire and reuse their personal data, as well as the right to have their personal data directly transferred to third parties in certain circumstances.

The right to object

Data subjects have the right to object to Harpur’s Coaches processing their personal data.

The right to withdraw consent

Data subjects who have given consent to Harpur’s Coaches to process their personal data have the right to withdraw their consent at any time.  Any processing of the data subject’s personal data up to that point is not unlawful.

The right to complain

Data subjects have the right to make a complaint to the Information Commissioner’s Office (the data protection authorities) if they believe their personal data has not been processed in compliance with data protection law.

Please contact Harpur’s Coaches to arrange a suitable time to discuss personal data and the practise of rights.  Contact details can be found at www.harpurscoachesltd.co.uk/contact

Harpur’s Coaches may occasionally update this policy therefore data subjects and visitors to www.harpurscoachesltd.co.uk may want to review it each time personal data is provided.